South Africans should be wary of what they publish on social media as their posts are being tracked by insurance companies.<\/p>\n
Vera Nagtegaal, executive head of Hippo.co.za, says people are very open on social media without thinking about the reach or implications of what they are posting.<\/p>\n
\u201cInsurance companies are increasingly using social media as another avenue for investigating claims, and the information that they find there can be damning, especially if it goes against the information in the client\u2019s claim statement,\u201d she said.<\/p>\n
Nagtegaal said that while she is not aware of any clauses prohibiting posts about going on holiday on social media \u2013 an act which is seen as an open invitation to criminals \u2013 it is something that it is under consideration by the insurance industry.<\/p>\n
\u201cThere is quite a bit of chatter around this in the industry at the moment, but nothing like this has been included in the contracts of insurance\/terms and conditions \u2013 at least for Hippo partners,\u201d said Nagtegaal.<\/p>\n
\u201cWe cannot confirm\/comment on this for any of the other insurers outside of Hippo,\u201d she stressed.<\/p>\n
Rejecting claims<\/p>\n
Nagetgaal pointed to a South African case in which a woman made a claim for repairs to her BMW after hitting a tree, stating that she had been the driver of the vehicle.<\/p>\n
However, her son posted a photo of the car after the accident, saying \u201ccrashed mum\u2019s BMW after a night on the town, but don\u2019t worry, it\u2019s insured.\u201d<\/p>\n
The insurer subsequently rejected the claim.<\/p>\n
\u201cYour first instinct is to think that the son did something wrong by posting about the incident on social media, but in fact, the mother also did the wrong thing by submitting a dishonest claim,\u201d said Nagtegaal.<\/p>\n
\u201cPeople should be careful of what they post on social media, but at the same time, they should be honest with their insurers.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
South Africans should be wary of what they publish on social media as their posts are being tracked by insurance companies. Vera Nagtegaal, executive head…<\/p>\n","protected":false},"author":1,"featured_media":387,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"class_list":["post-386","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-life-insurance"],"_links":{"self":[{"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/posts\/386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/comments?post=386"}],"version-history":[{"count":1,"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/posts\/386\/revisions"}],"predecessor-version":[{"id":388,"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/posts\/386\/revisions\/388"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/media\/387"}],"wp:attachment":[{"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/media?parent=386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/categories?post=386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.innov8fs.co.za\/blog\/wp-json\/wp\/v2\/tags?post=386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}